Amid rampant rudeness and brashness of staff, distraught customers of SBI yearn for succour.
By enduring inexpressible tribulations, such as, skyrocketing inflation, never-ending responsibilities, unforeseen illnesses, deadlines and timelines, the salaried-class of India eke through daily turmoil, and yet, put their hard-earned money into a non-profitable savings account venture, hoping to keep it secure but, all they receive in return is a meagre 4 percent interest rate coupled with sheer brusqueness in speech. Uncivility of officers in public sector banks is no secret. Nonetheless, a leeway in minimum balance to maintain the life-savings compels the hapless investors to delve deep into reserves of forbearance while withstanding the tantrums of the ill-mannered staff under duress, and an ever-declining interest rate. In actuality, most nationalised banking institutions are ill-famed for brashness. However, the government-owned State Bank of India breaches all records of rudeness and irreverence. A quintessential case in point...